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AccuBANKER Returns Policy & Procedures

A - General Guidelines
If you're not completely satisfied with your purchase, you can return your purchase within 30 days of the original purchase date for a Refund of the original purchase price (Freight charges not included).
You may request a Return Authorization Number (RA) within 30 days of the original purchase date. Please note that RA numbers will expire after 30 days. Any return we receive without a valid RA # and provided RA label will be refused.


B - Return Authorization (RA) Number request 

Return Authorization (RA) Number can be requested either by:

  • Phone Call our Tech Support line at 1.888.993.ACCU (2228)
  • Email Click here to send us an email support@accubanker.com
  • Live Chat Click here to chat with our representative Live Chat


C - Returning your Product 

Once you have been issued a RA # and are ready to ship the product please:
  1. Make sure to place all of packaging, printed materials and accessories supplied with the unit in the original box.
  2. Place the AccuBANKER product box into a shipping box, and addressed to:
AccuBANKER
Returns and Service Department
7104 NW 50th Street
Miami, FL 33166
      3. Affix the label provided with the RA # barcode and information on your return package.


D - Restocking Fees 

All returned items will be thoroughly inspected by our Service Department personnel as soon as they arrive to our warehouse.

AccuBANKER reserves the right to charge a "Restocking Fee" of 15% of the purchased price in the event that your returned item has been:

  1. Damaged during transportation as consequence of poor packing.
  2. Damaged as the result of usage of any type, including, but not limited to dents, scratches, cracks, abuse etc or extremely used/ worn/ soiled.
  3. Returned without all packaging, printed materials and accessories (power adapters, external displays, etc ) supplied with the unit.
  4. Shipped in the original product box and not in a shipping box as required.