At AccuBANKER, we care deeply about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information. This privacy policy describes the information AccuBANKER collects and what is done with it. Should you have any further privacy questions not covered by this policy, please email [email protected] with “Privacy Policy Question” in the subject line. Please note that this privacy policy applies to AccuBANKER only. This privacy policy does not cover information collected by any and all non-AccuBANKER websites accessible from AccuBANKER and/or any other AccuBANKER sub-brand website or by any third parties associated with AccuBANKER. Note that there may be other websites that reference the AccuBANKER brand but are subject to a different privacy policy.

The information AccuBANKER collects

AccuBANKER primarily collects, uses, and stores your information when you visit an AccuBANKER website, purchase products from AccuBANKER, or when you communicate with AccuBANKER (email, web, phone, fax, postal letter, etc.). Every order form asks for personally identifiable information such as your name, contact information, and payment information.

When you interact with AccuBANKER, information on how you communicated with AccuBANKER is collected. The information is primarily used to understand you as a potential customer and so that AccuBANKER may have alternate ways of communicating with you should the information you provide be inadequate. information on how you communicated with AccuBANKER may include: the internet address of the computer you used, the language you selected when viewing the order form, the browser type, the security level used to view a web page, the currency in which you viewed prices, the return email address shown in your email messages, the return address on postal envelopes, the return fax number on faxes, the phone number used when calling, and any other information that may be gathered from your communication. 

AccuBANKER uses web browser cookies to track the usage of the website and to understand our customers’ preferences (such as country and language choices). Cookies generally allow AccuBANKER to identify you as someone who has previously visited the AccuBANKER website. This enables us to provide services to our customers and improve their online experience. We also use cookies to obtain aggregate data about website traffic and website interaction, to identify trends, and obtain statistics so that we can improve our website. If you continue to use our website, we assume you approve the use of cookies.  

How AccuBANKER uses the information

The information is primarily used but not limited to: determine whether to accept your purchase information, enable our product suppliers to deliver goods, services, or information; provide notices regarding goods or services that you may purchase, and improve our business.

We at AccuBANKER process, use, and record your information as necessary for our legitimate business interests, including the following:

Information sharing

Access to financial payment information such as credit card, debit card information, or bank account information is restricted to AccuBANKER employees and external service providers on a need-to-know basis. Other third parties are never provided with your financial payment information. From time to time AccuBANKER may use external service providers who need to know your financial payment information to help verify the information provided or to help AccuBANKER make business decisions. Each person or entity that needs to know your financial payment information has a contractual obligation, with AccuBANKER, to maintain the privacy of that financial payment information.

To ensure that you receive your purchased product(s), all other information collected by AccuBANKER and any additional communications that might be related to your purchase may be passed to the appropriate product suppliers. Additionally, all other information may be shared with external service providers to help verify the information provided or to help AccuBANKER make business decisions. Such third-party partners may use the information to maintain various databases related to your purchase, fulfill purchases, provide technical support, or provide you with information about AccuBANKER, the product, or the product supplier.

AccuBANKER may transfer the information to a successor entity upon a sale, merger, liquidation, receivership, or transfer of all or substantially all of AccuBANKER’s assets in which AccuBANKER participates or to a purchaser of all or substantially all of AccuBANKER’s assets.

AccuBANKER aggregates statistics about the information that is collected and may share the aggregated statistics with third parties in order to improve and market our services. Aggregated statistics do not uniquely identify you. 

AccuBANKER may also retain, preserve, or release your personal information in response to lawful requests by public authorities, including to meet legitimate national security or law enforcement requirements; to protect, establish, or exercise our legal rights or defend against impending or asserted legal claims, including to collect a debt, or a material violation of our policies; to comply with a subpoena, court order, legal process, regulation, or other legal requirements; or when we believe in good faith that such disclosure is reasonably necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, or threats to our rights or property. It may also be necessary in the public interest (such as to prevent crime) or to protect vital interests (in rare cases where we may need to share information to prevent loss of life or personal injury).

Information protection

AccuBANKER employs both procedural and technological measures, consistent with the demands of customer service, to protect your information. Such measures are, within reason, designed to protect all the information from loss, unauthorized access, disclosure, alteration, or destruction. Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Your account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the website.

If you have any questions about the security of your personal information, you can contact us at [email protected].

Messages from AccuBANKER

On occasion, AccuBANKER will need to contact you. Primarily, these messages are delivered by email for a variety of reasons, including marketing, transactions, advocacy, and service update purposes. If you no longer wish to receive messages, you can opt-out of receiving marketing communications via email by following the unsubscribe link in any marketing email you receive. Please note that some changes to your account settings may take a few days to take effect.

Every account is required to keep a valid email address on file to receive messages. AccuBANKER may also contact you by telephone to provide member support or for transaction-related purposes if you request that we call you. Additionally, and with your consent, where required by applicable law, AccuBANKER may send you an SMS (or similar) message, or reach out to you by telephone, in order to provide you with customer support, for research or feedback, or to provide you with information about products and features that you may find of interest. You can update your contact preferences in your account settings.

Some messages from AccuBANKER are service-related and necessary for members and Guest Checkout users. You understand and agree that AccuBANKER can send you non-marketing emails or messages, such as those related to transactions, your account, security, or product changes. Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an order, service availability, modification of key features or functions, and correspondence with AccuBANKER’s Support team (including by chat interface or the other methods of communication as described above).

Privacy policy changes

AccuBANKER reserves the right to change this privacy policy, at will, without notice, and will post any revisions at www.accubanker.com on the AccuBANKER website or through any other AccuBANKER’s subsidiary brand websites. AccuBANKER encourages you to review this privacy policy on a regular basis for any changes. Your use of the AccuBANKER website will be subject to the then-current privacy policy.

Feedback

We welcome questions, comments, and concerns about our privacy policy and privacy practices.

If you wish to provide feedback or if you have questions, concerns, or wish to exercise your rights related to your personal data, please reach out to us through [email protected].

You may also contact Customer Service (1.888.993.2228) or our Privacy Office at: Privacy Office, 7104 NW 50th St, Miami, FL 33166 or send us an email at [email protected]. 

If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner.